Child safety standards

Adults only

You must be 18 or older to use Swooopz. You confirm you are 18 or over when you set up your profile; we refuse any age under 18, and we may ask for ID and a selfie to verify it. We remove any account we find belongs to someone under 18.

What we prohibit

Child sexual abuse and exploitation (CSAE) is banned on Swooopz in every form, including: sharing, requesting or linking to sexual images of children; sexualising a child in words or images; grooming, or trying to contact or meet a child; sextortion; and trafficking. Anyone who does this is banned, and we report it to the authorities where the law requires.

How to report

• In the app or on the website: use Report from the menu on a profile card in Discover, or from the menu in your chat with them, and say that it involves a child. Reporting from a chat saves a copy of the messages’ text for our safety team.
• By email: support@swooopz.com, with “Child safety” in the subject. You do not need an account.
• If a child is in immediate danger, contact your local police first.

What we do with a report

• Our staff review every child-safety report within 48 hours, and sooner where a child may be in immediate danger.
• If the report is confirmed, we ban the account.
• We keep the report and any messages it saved as evidence.
• We report it to the authorities where the law requires, such as the National Center for Missing & Exploited Children (NCMEC) or the equivalent body in the country concerned, and we cooperate with law enforcement.

Our child-safety contact

Dosunmu Adetokunbo, owner and designated child-safety contact, support@swooopz.com. This is our point of contact for child-safety matters, including requests from law enforcement and app stores.

We comply with the child-safety laws that apply to us. See also our Community guidelines and Terms of Service.